Terms of Service

Last updated 12 July 2026

These terms govern your use of Lotbase, a Melbourne-focused land intelligence service available at lotbase.com.au (the “Service”). The Service is operated by LotBase Pty Ltd trading as Lotbase, ABN 82 690 221 320 (“Lotbase”, “we”, “us”). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

1. The Service

Lotbase aggregates land estate and lot information — including pricing, availability, and lot attributes — to help buyer-side property consultants research the Melbourne greenfield market more efficiently. The Service is a research and productivity tool only.

2. Accounts and eligibility

You must be at least 18 years old and provide accurate account information. You are responsible for keeping your login credentials secure and for all activity under your account. Accounts are for a single named user; you may not share your login with others.

3. Subscription, trial, and billing

  • Price. A Lotbase subscription is A$99 per month (AUD), inclusive of GST where applicable, billed through our payment processor, Stripe.
  • Free trial. New accounts receive a 14-day free trial with no credit card required. If you do not subscribe, access simply pauses when the trial ends.
  • Renewal. Once you subscribe, your subscription renews automatically each month and your nominated payment method is charged until you cancel.
  • Cancellation. You can cancel at any time through the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period — you keep access until then, and you are not charged again.
  • Refunds. Except where required by law (see section 8), fees already paid are non-refundable and we do not provide partial-period refunds.

4. Data accuracy — provided “as is”

Lot pricing, availability, and estate information are sourced from developers, marketers, and published price lists, and are provided on an “as is” basis. This information changes frequently and may lag the market: a lot shown as available may have sold, and a displayed price may be out of date. You must independently verify any information with the relevant developer or agent before relying on it or advising a client. To the extent permitted by law, we do not warrant that the data is complete, accurate, or current.

5. Not financial or real-estate advice

Lotbase provides information only. Nothing on the Service is financial product advice, real-estate advice, legal advice, or a recommendation to buy, sell, or deal in any property. You are responsible for your own professional judgement and for any advice you give to your own clients.

6. Acceptable use

You agree that you will not:

  • scrape, crawl, harvest, or use automated means to extract data from the Service, or otherwise access it other than through the interface we provide;
  • resell, republish, sublicense, or redistribute the Lotbase dataset (in whole or in part) or make it available to any third party;
  • copy the Service to build or train a competing product or dataset;
  • share your account, or exceed the single-user scope of your subscription; or
  • interfere with, disrupt, or attempt to gain unauthorised access to the Service or its systems.

7. Intellectual property

The Service, including the compiled dataset, its selection and arrangement, and all software and branding, is owned by Lotbase or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes for the duration of your subscription. All other rights are reserved.

8. Consumer guarantees (Australian Consumer Law)

Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for breach of a non-excludable consumer guarantee cannot be excluded but can be limited, our liability is limited (at our option) to resupplying the Service or paying the cost of having it resupplied.

9. Limitation of liability

Subject to section 8, and to the maximum extent permitted by law: we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, revenue, business, or data, arising out of or in connection with the Service; and our total aggregate liability to you is limited to the amount of subscription fees you paid to us in the 12 months before the event giving rise to the liability.

10. Suspension and termination

We may suspend or terminate your access if you breach these terms or use the Service in a way that risks harm to us or others. You may stop using the Service and cancel your subscription at any time as described in section 3. On termination, your right to use the Service ends.

11. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “last updated” date above. If a change is material, we will take reasonable steps to notify you. Continuing to use the Service after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the State of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.

13. Contact

Questions about these terms? Email hello@lotbase.com.au, or write to us at Truganina, Victoria, Australia.